Pursuant to New York City’s Housing Maintenance Code, the Department of Housing Preservation and Development (HPD) issues violations against conditions in rental dwelling units that have been verified to violate the New York City Housing Maintenance Code (HMC) or the New York State Multiple Dwelling Law (MDL). Violations are issued when an inspection verifies that a violation of the HMC or MDL exists. It is closed when the violation is corrected, as observed/verified by HPD or as certified by the landlord.

All open sanitation code complaints made to 311 and all requests completed since January 1, 2011. The Department of Streets and Sanitation investigates and remedies reported violations of Chicago’s sanitation code. Residents may request service for violations such as overflowing dumpsters and garbage in the alley. 311 sometimes receives duplicate sanitation code complaints. Requests that have been labeled as duplicates are in the same geographic area as a previous request and have been entered into 311’s Customer Service Request (CSR) system at around the same time. Duplicate complaints are labeled as such in the status field, as either "Open - Dup" or "Completed - Dup." Data Owner: Streets and Sanitation (http://www.cityofchicago.org/content/city/en/depts/streets.html). Time Period: January 1, 2011 to present. Frequency: Data is updated daily. Related Applications: 311 Service Request Status Inquiry (https://servicerequest.cityofchicago.org/web_intake_chic/Controller?op=createsrquery2) and Report Sanitation Code Complaint (https://servicerequest.cityofchicago.org/web_intake_chic/Controller?op=locform&invSRType=SCB&invSRDesc=Sanitation%20Code%20Violation&locreq=Y&stnumreqd=Y).

Cases created since 7/1/2008 with location information.

311 Requests

Statistics on Report a Problem service requests.

Not available.

Learn about the locations where the Burlington Lead Program has worked to reduce potential lead hazards - please consider contacting the Burlington Lead Program for more information about lead hazard reduction at http://www.burlingtonvt.gov/CEDO/LeadProgram/ or 802-865-5323

Call Stats from 311 daily - call volume, abandon rate, average wait time, average talk time, etc.

Public Works Department Request for Service